FAQ 常见问题
Can you install a smart lock on my existing door?能在现有门上装智能锁吗？
Usually yes, if the door has a standard deadbolt bore. We check backset, door thickness and strike alignment first.一般可以，前提是门有标准锁孔。我们会先检查孔距、门厚与锁扣。
Which smart lock brands do you install?安装哪些品牌？
Schlage, Yale and Weiser, among others. We help you choose Wi-Fi, Bluetooth or keypad models.Schlage、Yale、Weiser 等，并帮您选择 Wi-Fi、蓝牙或密码键盘型号。
How long does a new door take?换新门要多久？
Custom doors take about [X] weeks to arrive; installation is typically one day.定制门到货约 [X] 周，安装通常一天。
Do I need a permit?需要许可证吗？
Like-for-like door replacement usually doesn't, but changing the opening size or strata buildings may have rules. We'll confirm for your property. [CONFIRM WITH YOUR CITY]同尺寸替换通常不需要，但改洞口尺寸或 strata 物业可能有规定，我们会帮您确认。[请与当地市政确认]
How much does a new entry door with smart lock cost?换入户门加智能锁要多少钱？
Smart lock installed from $399; new door + smart lock from $1,999 (typical $2,499); full smart entry from $2,999 (typical $3,499). Custom entries are quoted on site. All + GST, confirmed in a written quote after we see your door.智能锁含安装 $399 起；新门 + 智能锁 $1,999 起（常见 $2,499）；全套智能入户 $2,999 起（常见 $3,499）。定制入户现场报价。均另加 GST，看过您的门后以书面报价确认。
What door is best for Vancouver's rain?温哥华多雨，选什么门好？
Fibreglass is popular on the coast because it resists rot, warping and rust. Proper flashing, sill sealing and weatherstrip matter as much as the door itself.玻璃钢门不怕腐烂、变形和生锈，在沿海很受欢迎。正确的防水泛水、门槛密封和密封条同样重要。
I rent — can I install a smart lock?我是租客，可以装智能锁吗？
In BC, tenants generally need the landlord's agreement to change locks. A retrofit lock that keeps the existing deadbolt is often the easiest option — ask your landlord first.在 BC，租客一般需要房东同意才能换锁。保留原锁舌的改装式智能锁通常最方便——请先征得房东同意。
How long from order to install?从下单到安装要多久？
Smart lock only: usually within [X] days. Custom doors: about [X] weeks after deposit — the date is written into your quote.只装智能锁：一般 [X] 天内。定制门：付订金后约 [X] 周，日期写进报价单。
Do you need a deposit?需要订金吗？
Yes, [XX]% to order custom products; balance on completion.定制产品需 [XX]% 订金，完工后付余款。
